Privacy Policy
Last updated: September 1, 2026
1. Information We Collect
We collect information that you provide directly to us when using TurfX:
- Account Information: Name, email address, phone number, and password when you create an account
- Booking Information: Details of turfs you book, dates, times, and payment information
- Usage Data: How you interact with our Platform, including pages viewed and features used
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
We use the collected information to:
- Process and manage your bookings
- Send booking confirmations and reminders
- Improve our Platform and user experience
- Communicate about promotions and updates (with your consent)
- Ensure the security and integrity of our Platform
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Turf Owners: Necessary booking details to confirm and manage your reservation
- Payment Processors: To process your payments securely
- Service Providers: Who assist us in operating the Platform
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of electronic transmission is 100% secure.
5. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
6. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.
7. Children's Privacy
TurfX is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on the Platform or sending you an email.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@turfx.com.bd or visit our Contact page.